The Enrollment Specialist connects with prospective students through high-volume warm outreach, building rapport, qualifying interest, and supporting the transition to enrollment advising for post-graduate programs.

Job Duties:

• Serve as the first point of contact for prospective students interested in post-graduate programs, providing guidance on next steps.
• Engage prospects via phone, email, chat, and text messaging with the goal of qualifying interest and supporting enrollment progression.
• Conduct high-volume outbound outreach using an auto-dial system, completing brief pre-screening conversations to confirm program fit.
• Collect and document qualifying information related to academic background, career goals, and program requirements.
• Provide high-level information about academic programs and institutions, answering general questions and building enrollment confidence.
• Effectively encourage and transition qualified prospects to Admissions Specialists for deeper advising conversations.
• Meet assigned performance metrics, including outreach volume, contact rates, and successful transfers.
• Accurately manage prospect records, applications, and follow-up documentation while maintaining confidentiality and data security standards.

Qualifications:

• 1 year of consultative sales, recruiting, or customer service experience (preferred).
• Bachelor's Degree is required.
• Self-motivated and entrepreneurial spirit with desire to work in a fast-paced environment.
• Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences.
• Demonstrated ability exceeding expectations, influencing others, and meeting deadlines.
• A passion and enthusiasm for education.

Additional Information:

• Pay: $22/hr.
• Schedule: 8:30am - 5:00pm, Mon - Fri
• Location: 100% Remote - Must be based in the Minneapolis/Saint Paul area
• Type: 3-month contract (potential to get extended to 6 months and/or permanent hire)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.